Welcome to Qnator. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, https://qnator.co.za (the Site), and our services.

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

a) Information You Provide

• Account Information: Name, email address, phone number, and password when you register for an account.
• Business Information: Details like company name, address, and VAT number if applicable.
• Other Information: Information you provide through forms, such as inquiries or customer support requests.

b) Information We Collect Automatically

• Device Information: Your IP address, browser type, operating system, and device type.
• Usage Data: Information about how you interact with our Site, including pages visited, time spent, and navigation paths.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

c) Third-Party Information

We may receive data from third-party services, such as Google Analytics, to help us understand user behavior and improve our services.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services.
• Process transactions and send you confirmations.
• Respond to your inquiries and provide customer support.
• Send you promotional and marketing communications (with your consent).
• Detect, investigate, and prevent fraudulent or unauthorized activities.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Trusted third parties that assist in delivering our services, such as payment processors or hosting providers.
• Legal Requirements: Authorities or regulatory bodies if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Rights and Choices

You have the following rights concerning your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to your data if it is inaccurate or incomplete.
• Deletion: Request the deletion of your data, subject to legal or contractual obligations.
• Marketing Preferences: Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
• Cookies: Manage your cookie preferences through your browser settings or our Cookie Policy.

To exercise your rights, please contact us at info@qnator.co.za.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing any information.

7. International Users

If you are accessing our Site from outside South Africa, please note that your data may be transferred to, stored, and processed in South Africa, where our servers are located. By using the Site, you consent to this transfer.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: